Terms & Conditons Of Sale

  • All sales must be paid for in full before being dispatched.
  • All deliveries will be delivered on pallets unless otherwise stated.
  • The pallet delivery company will not take your order further than your front door or as near as possible.
  • Cancelled orders will result in, any deposit kept by Welsh Slate Products.
  • Difficult access will need to be divulged by the client.
  • All deliveries must be inspected, and any damages must be reported to the pallet company, and then to Welsh Slate Products.
  • Lead time will vary, and delays due to material production do sometimes happen.
  • Stock items can be delivered in 5 days.
  • Bespoke orders are not able to be cancelled due to markings or colour variations.
  • Mistakes in bespoke orders please allow 14 working days to recitify/replace.
  • Refunds for bespoke orders – 20% off total due to bespoke nature. 28 days after receiving product back.

Please phone or email Welsh Slate Products for further details.